Help center
How can we help?
Practical guides for setting up your account, working with your payment provider and building your integration.
Getting started
Set up your account and learn the basics.
Your payment provider
Connecting, onboarding and approval.
- Connecting your payment provider accountOpen an account with our licensed payment provider through its secure hosted onboarding.Read article
- Understanding onboarding statusesWhat each step of your application and provider connection means.Read article
- Why provider approval is requiredWhy a licensed provider must review your business before you can go live.Read article
Getting paid
Links, invoices, refunds and disputes.
- Issuing refundsRefund a payment in full or in part from the dashboard or API.Read article
- How disputes workWhat happens when a customer disputes a charge with their bank.Read article
- Creating payment linksShare a link or QR code to get paid without a website.Read article
- Sending invoicesDraft, finalise and send invoices that customers can pay online.Read article
Developers
API keys, webhooks and integrations.
Account & team
Roles, permissions and security.
Still need help?
Our team is happy to answer questions about your account and the platform.